How do I get a Private referral to East Quay Health Ltd?

If you would like to be referred to East Quay Health, contact our administrator Karen Sherring on 01278 440409 or e-mail her at or ask your GP.

What happens when I am referred?

If you have been referred to East Quay Health you will receive an appointment by post. It is essential that you contact Karen Sherring on 01278 440409 to confirm your appointment, or use our online form.

Your appointment letter will include pre and post-operative information to enable you to prepare for your procedure

What if I can’t make the appointment?

If you wish to cancel or change your appointment, please call Karen Sherring on 01278 440409. Please give as much notice as possible so that we can allocate the appointment to another patient.

What do I need to bring?

Please do not bring valuables, as we cannot be responsible for their loss. Details of any special clothing required will be included with your appointment letter.

What do I do when I arrive?

Please report to reception on arrival. The receptionist will direct you to the waiting room. You will be collected when it is time for your procedure.

What happens immediately after the procedure?

You may be advised to wait in the recovery room for 10-15 minutes but most patients are free to leave immediately afterwards. For some procedures you should not attempt to return home by bicycle, foot or public transport.

Will there be any pain?

Following your procedure, you may experience some discomfort but there are various over the counter remedies that can be useful:

  • Paracetamol is available both in tablet and soluble preparations and is effective in relieving pain. The maximum adult dose is two tablets every 4-6 hours.
  • Preparations containing paracetamol with codeine are also available and are a little stronger.

Please note that many other over the counter remedies such as cough and cold relief also contain paracetamol as their main ingredient so it is important to ensure that you do not exceed the daily dose of paracetamol.

  • Ibuprofen is a non-steroidal anti-inflammatory painkiller, it is quite different to paracetamol and can be taken as an alternative painkiller or together with paracetamol. You should however avoid ibuprofen if you suffer or have suffered from stomach ulcers or excess stomach acidity. Similarly if you have Asthma and ibuprofen worsened your asthma symptoms previously, ibuprofen should be avoided. Some other medicine you take regularly can also interact with ibuprofen, if in doubt see your pharmacist.

What do I do if I experience excessive pain or discomfort after the procedure?
NHS direct may also provide useful information, they can be contacted on 111. If your pain doesn’t resolve or is severe then please contact your GP for further advice. If your GP is unavailable, then please contact Karen Sherring on 01278 440409 who will arrange for a nurse or GP from East Quay Medical Centre to contact you if necessary.